Basic Questions

What is Web Hosting?
Web hosting refers to the process of publishing a web site so that it is available to the world on the Web. Paid web hosting also involves getting a domain name and not having forced ads displayed on your site.

What is a Domain Name?
A domain name is a sequence of letters and numbers which determine the address of your site. This site's domain name is "Web-Men.Net". You need to register a domain name before your web site becomes accessible at this address.

What is your DNS Configuration?
When registering your domain name, you will be prompted to enter name server information. Enter the following to make your domain ready for hosting on our servers:
ns01.web-men.net
ns02.web-men.net
On our Domain Registration Service, we will do the registration for you with no additional charges.

How do Domain Names work?
When you register a Domain Name, you are actually reserving a name that is easy to remember that points to the location on the Web called an IP. Registry services manage these domain names so that others can access your webpage by entering your domain name. Usually these point to web hosting services such as Web-Men.Net who then send the desired webpage to your visitors.

Why should I register a Domain Name?
If you plan to establish an online presence now or in the future, you should register the domain name, now. The domain name you prefer might be taken at the time you want to register. You can always park your domain if you intend not to build a site at the moment. Web-Men.Net offers FREE domain name parking.

How long does the registration process take?
Upon payment of our registration fee, our process shall be completed in a few minutes. You will only be paying for the actual domain name registration and no processing fee is billed.

I've registered my domain name, what's next?
You need to be hosted. Web-Men.Net offers affordable and reliable web hosting solutions. Choose among our hosting packages and then build your site. Our Control Panel provides site-building tools and resources that will guide you in making your desired site. We also have Web Design and Development Service, click here.

Do I own my domain name?
YES, you do own your domain name. Web-Men.Net simply registers your domain for you. Some companies charge up to $35 a year for a name. Not us. We only charge $12 (PhP600) a year. Learn More.

Does it make a difference what type of desktop computer I use?
No. This will only make a difference if you develop scripts that you want to use without changes on your web site. FrontPage extensions can also be done on Unix (or Linux) servers.

Will I have forced advertising on my site like I do on Geocities, etc.?
No. None of the web hosts listed in our database force any kinds of ads on your site. In fact you can put your own ads if you'd like.

I don't have any experience in creating a site. Who can help me create and host my site?
Our Control Panel provides link to sites that provide site-building tools.

What is Domain Parking?
Domain parking lets you cheaply reserve a domain name for future use and display an "under construction" default page on it. You can register a domain and not park it anywhere but then your site will simply be inaccessible until you get a web host. On our Email Hosting Service, client will park their domain on our servers.

What are "Disk space" and "Transfer"?
Space is the amount of "stuff" you can put on your web site. Available space is usually listed in megabytes (MB, millions of bytes). Single letter takes up one byte. HTML files are usually rather small but pictures and programs can get quite big. Your scripts, emails and stats will also take up space on your host. Transfer is the amount of "stuff" that visitors to your site can download before you reach your monthly limit. Transfer is usually listed in gigabytes (billions of bytes). After the transfer limit is reached for the month, you will need to pay extra for additional transfer at higher rates.

Advanced Questions

Are there any Set-Up Fees?
FREE Set Up on all hosting packages.

How do I set up my email?
Web hosting clients can set up POP Accounts, Forwarders/Aliases, & Auto-Responders in the web-based control panel that comes with every Web-Men.Net web hosting package. For our email hosting clients, this will be done by Web-Men.Net staff.

How do I upload my files?
All Web-Men.Net web hosting packages allow the usage of FTP, Telnet, SSH, File Manager, MS FrontPage™ and other web development publishing programs to upload files to your website.

How fast are websites set up?
Web-Men.Net strives to set up accounts the same day as ordered. If an order is placed during normal business day hours, orders may be processed faster.

Does my account get a control panel?
Yes. Every Web-Men.Net web hosting package comes with a web browser based control panel. The control panel includes many features including: email configurations, chat rooms, mailing lists, pre-installed CGI scripts, databases, chat rooms, and much, much, more...

How am I billed?
Web-Men.Net will email your statement of account. Special arrangements can be made for custom billing requirements. Payment shall be deposited on our MetroBank account. We can also send custom email invoicing so you can pay online.

How much assistance do you provide for my website?
Web-Men.Net will assist you with all support for services provided directly thru Web-Men.Net. Web-Men.Net will help you with basic settings of web browser control panel. We have 24hr outstanding Technical Support to guide you.

Are there any hidden costs?
No. All costs are stated plainly on our website.

What is Cpanel™?
CPanel™ is the brand name of the web browser control panel software that Web-Men.Net utilizes on its web hosting packages.

What happens if I decide to leave Web-Men.Net
Our minimum service subscription is 1 (one) year. After the the 1 year minimum, Web-Men.Net and the Client may then enter into another 1 (one) year or more hosting service as the Client desires.

What type of support do you offer? Average Response Time?
Web-Men.Net offers support to our customers 24/7/365 via our 24hr Hotline. We provide fast responding email support system, LiveHelp and onsite email forms. We strive for response time of no more than a few hours. Response time of just a few minutes are quite common during normal business hours. Web-Men.Net put premium importance to customer and technical support.

Can I have adult content on my website?
Web-Men.Net does not host adult sites at this time.

May I view your Terms Of Use?
Yes, you can view our Terms of Service and Privacy Policy.

How long have you been in business?
Since July 1, 2001.

What if my site breaks your Terms of Service?
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurrence is dealt with on a case by case basis, and we try to work things out with every client. Notifications will be sent, if Web-Men.Net plans to act and when we take any action on your account.

What if I want to upgrade my website?
You may upgrade or downgrade your Web-Men.Net web hosting package at any time and adjust payment accordingly.

What is the uptime?
Web-Men.Net strives to maintain a 99.9% network and server uptime service level.

What is included in my website package?
Web-Men.Net provides full hardware, software, support, and system administration for your Web-Men.Net hosting solution. The software provided includes the operating system, ftp & email software, web server software, and a control panel. Web-Men.Net even includes free e-commerce shopping cart software. Everything you need to conduct business on the Internet, or maintain a personal website, is included in your Web-Men.Net hosting solution. Web-Men.Net will provide basic support on services/software that we provide you with your account.

How do I get started?
Simple! Just fill out our contact form. You will receive details shortly afterwards about how to proceed with your new Web-Men.Net hosting account!

Can I pay online?
Yes! We now accept online payment. Please request payment details thru our contact form.